A Fresh Perspective

How to Interview a Candidate You Don’t Immediately Click With

When hiring managers “click” with job candidates during interviews, it can feel like magic. When they don’t, it can be tempting to write the candidate off, going through the motions of asking pro forma questions until the allotted time has … Continue reading

HBR Guide to Managing Flexible Work

The 9-to-5 office routine no longer exists. Many employees have the option to work anywhere, any time. But how do you find the flexible arrangement that’s right for you? And how do you manage a team when they’re all working … Continue reading

Hybrid Workplace: The Insights You Need from Harvard Business Review

Hybrid work is here to stay—but what will it look like at your company? If your organization is holding on to inflexible, pre-pandemic policies about where—and when—your people work, it may be risking a mass exodus of talent. Designing a … Continue reading

Facilitating a Presidential Debate: A View from the Balcony

Like many others, our primary reaction from the first presidential debate was “cringe,” as well as a recognition that Chris Wallace had an impossible job. As facilitators, we tend to notice how human interactions are orchestrated. Looking at extreme examples … Continue reading

Plan a Better Meeting with Design Thinking

Nine out of ten people admit to daydreaming in meetings. Seventy-three percent do other work. That’s because most meetings are poorly designed. How do you improve the situation? By applying design thinking principles. Start with empathy, by asking what attendees … Continue reading

8 Tips for Conducting an Excellent Remote Interview

Remote interviewing is here to stay, as the pandemic and its evolving offshoot, the Great Resignation, continue to reshape the modern workplace. Today’s job hunters aren’t just looking to boost their salaries. They’re also seeking flexibility, well-being, and a workplace … Continue reading

How to Nail a Hybrid Presentation

What can leaders do to make hybrid presentations more inclusive and more successful? What can we do to ensure that all participants — those remote and in person — not only feel included and addressed — but can participate fully … Continue reading

5 Steps to Stay Focused When Teaching Online

It’s only noon; you’re halfway through teaching your third virtual class of the day, and you just can’t take it anymore. Even with the air conditioning on full blast and slurping down your third cup of coffee, you can’t stare … Continue reading

Please Stop Using These Phrases in Meetings

Some New Year’s resolutions are more attainable than others. Even at a time when so much is beyond our control, we remain in control of our own speech patterns. And so, as leaders and employees continue to rethink what the … Continue reading

When Do We Actually Need to Meet in Person?

As company leaders grapple with what a return to the office should look like, they should take the opportunity to think carefully about which parts of work should be done in person, which should be virtual, and which can benefit … Continue reading

"Patterns if left unquestioned become our prisons."
- Dewitt Jones