As company leaders grapple with what a return to the office should look like, they should take the opportunity to think carefully about which parts of work should be done in person, which should be virtual, and which can benefit from a mix, then can design… Continue reading →

By: Julia Gorham and Dan Waldman Organizations benefit from actively fostering kindness. In workplaces where acts of kindness become the norm, the spillover effects can multiply fast. When people receive an act of kindness, they pay it back, research shows … Continue reading →

What can leaders do to make hybrid presentations more inclusive and more successful? What can we do to ensure that all participants — those remote and in person — not only feel included and addressed — but can participate fully and add maximum value to the discussion? The authors offer seven strategies for presenters and meeting leaders to more effectively engage everyone in their hybrid audience. Continue reading →

The math is different when you’re planning for a virtual meeting! Here’s some rules of thumb to keep in mind. Cut your expected outcomes by half. If you were planning to do eight things with the participants in person, plan … Continue reading →

When Muriel Rukeyser, American poet and political activist, wrote that “…the universe is made of stories, not of atoms,” she touched upon a particularly salient point in the enduring tension between humanity and science, and, perhaps even more pertinent, between … Continue reading →

Maya and I are delighted to share our first published article in Harvard Business Review, “Plan a Better Meeting with Design Thinking.” There is great food for thought here for all of us about how to think ahead – and think … Continue reading →

We’ve heard a lot about listening during this presidential campaign season. Candidates like Hillary Clinton, Marco Rubio, John Kasich and Ted Cruz went on official “listening tours,” while others held intimate “town hall” meetings between rowdy campaign rallies. The candidates … Continue reading →

We’re in it now. The fast and furious push before summer. Five day work weeks. Projects in full swing. Spring cleaning at home. The kids in final exams. We are buckled down, on our to-do lists, getting things done, going … Continue reading →

Predictions suggest 115 million viewers will tune in for this month’s Super Bowl, the annual championship game of the National Football League. But even when the stands are empty, championships are made at battering practices punctuated by sweat-soaked pads and … Continue reading →

We don’t hold meetings on a football field, but great quarterbacks do. Five-time league MVP Peyton Manning of the Denver Broncos can teach us a lot about facilitation. He dedicates extraordinary preparation to his sport, but will shift his team … Continue reading →